Avoid Burnout Through Play

Applied Improv colleagues Gary Ware and Jeff Henry are interviewed for an article by Jyoti Jani Patel about how play reduces burnout.

Ware says, “It’s due to the low-stakes nature of play. Engaging in playful activities together creates a sense of psychological safety which results in enhanced collaboration, and a more open, communicative culture.”

Sometimes, the word “play” centered on work activities scares leadership. If that’s true in your organization, substitute the word “game” or “games”.

Here’s the full article, and it’s a good one:

https://www.forbes.com/sites/jyotijanipatel/2023/11/27/playfulness-at-work-is-the-solution-to-burnout-we-want-and-need/?sh=132451404654

What Improv Gives You in a Real-Life Business Setting

I kicked ass at work today on an ass-kicking level not normally achieved by mere mortals. And I owe a lot of that to CSz Portland and CSz Worldwide, and every improv instructor or coach or facilitator I've had, and especially to Patrick Short for opening that door.

I was on a 3+ hour call with my manager and two experienced, senior developers, while I walked through automating a software upgrade with their guidance. I can't even begin to express how intense and stressful it is to have folks watching everything you type, every decision you make, as you go along. They were, of course, there to provide guidance and assistance, but every little step along the way was out there in front of everyone to see and watch as it unfolded, from the big decisions to constant typos to trying to logic my way out of problems as they occurred.

Improv training meant not having a meltdown in the middle of this. Remember to breathe, take your time, listen, and more importantly, don't be afraid of making mistakes. It is amazing how well this translates to the real world.

- John Mechalas

Leadership Training Works Better When You Create Community First

In this article in Forbes, Lynette Winter and Nir Megnazi talk about how they created a program, at a Fortune 50 company, where Leadership Training became less about teaching and more about community (first) and then coaching.

Here is an excerpt detailing the impact of the program:

With over 250 global leaders across 26 cohorts in a Fortune 50 company, the participants reported an average revenue or cost savings increase of $22.37 million per participant. Reduced attrition yielded a cost savings of $40 million over three years. Participants in the cohorts had a 2.7X promotion rate compared to their counterparts.

Notably, the participants' employees were surveyed and reported a much higher frequency of observed desired leadership behaviors. Consequently, overall employee engagement increased. These compelling business results showed that a leadership development program with community and coaching at the center positively impacts leader behaviors and the bottom line.

Here’s the fun and exciting part of this for us at CSz: we were a part of the front-end community-building in these cohorts. Improv for business is real and it can help deliver real results.

Here is a link to the whole article at Forbes.

NPR on What You Get From Improv

A very nice, concise article that covers the basics.

It turns out there are several mental health benefits of performing this art. According to a 2020 study published in the journal Thinking Skills and Creativity, researchers found that doing just 20 minutes of improv a day can increase creativity, decrease social anxiety and increase our ability to tolerate uncertainty.

Read the whole article here: https://www.npr.org/2022/10/19/1129907651/improv-can-build-confidence-heres-how-to-apply-it-to-your-everyday-life

From Senior Executive: How Improv Can Improve Learning and Development

  • One important skill needed to succeed in both leadership and improv: active listening

  • Good leaders and improvisers look to build on ideas to keep the team’s momentum going

  • They also know how to quickly recover from any stumbles

Jordana Cole is an improvisor and facilitator (previously with CSz) who leads training and development at Custom Ink. Here’s a link to the article - there are some great lessons here!

As a bonus, here’s a link to Jordana Cole’s Masters Thesis, Utilizing Improv as a Tool to Enhance Workplace Relationships.

Wool&Prince Founder Finds Value in Applied Improv from CSz

13 people from Wool&Prince gathered around CSz Portland's Patrick Short. There are lots of smiles.

Photo by Mac Bishop

Mac Bishop, CEO and Founder of Portland’s Wool&Prince, writes about his company’s experience with our Basic Improv Skills Workshop:

I'd like to share our recent team building experience. We hired an improv coach (Patrick from CSz Portland) to guide us in a workshop. I had a vague idea of the listening and communication games we'd be playing, but didn't know how advanced we'd get in a two hour workshop. Thoughts of "am I or someone on the team going to say or do something embarrassing or regrettable" were running through my mind before we started. However, in our first activity, these fears quickly dissipated and even felt irrational. The game started easy but became hilariously impossible and resulted in everyone making mistakes. The core lesson: we're human, everyone makes mistakes, don't be so hard on yourself. We tend to believe that others notice and care about our mistakes far more than they actually do. If only we could treat ourselves as generously as we treat others when they make mistakes.

By the end of the workshop, my jaw hurt from smiling so much and it ended up being one of the most rewarding Wool&Prince experiences I've had in ten years. Perhaps it was the last two years of minimal group activities due to COVID or that we went into the event with mixed expectations, or what it actually was — just
an incredible shared experience of growth, laughter, and team building.

View Mac’s original post (and learn more about the great clothing) from Wool&Prince here.

How Teamsnap Embraces Improv at Work

Andrew Berkowitz has played and coached with CSz Portland since 2001 or so, and he’s also the founder of Teamsnap, great software for keeping sports teams and other groups organized and connected.

In this article, Andrew talks about how his CSz improv experience has informed how Teamsnap operates.

Here’s the complete article: https://blog.teamsnap.com/editorials/pirate-or-penguin-how-improv-makes-teamsnap-more-nimble-and-effective

On Keith: Interviews about Keith Johnstone and his Impro Legacy

The docuseries "ON KEITH: ARTISTS SPEAK ON JOHNSTONE & IMPRO" just launched with the first 3 interviews: Mark Ravenhill (playwright), Deborah Frances-White (“The Guilty Feminist” podcaster), and Dennis Cahill (Artistic Director of Loose Moose Theatre). A new interview will drop weekly over the next 3 months. Co-directors Theresa Robbins Dudeck (PhD, CAI-SP, teacher/facilitator with CSz Portland) and Alicia Robbins have been working for over two years filming these interviews with international artists speaking on legendary impro master Keith Johnstone and his work. If you like what you see, please SUBSCRIBE to show your support! "ON KEITH" will offer great content for improvisers, actors, writers, educators, and all creative humans who want to live more spontaneous, imaginative, and inspired lives!

https://www.youtube.com/channel/UCtfgJfouC4ezkGoYizn34fQ/videos

More info at: https://www.onkeith.com/

Podcasts featuring CSz Portland - Patrick Short & Ruth Jenkins

One of our folks suggested we collect our podcast appearances in one place. We said Yes.

Applied Improv is even in Forbes

Slowly, but surely, Applied Improvisation - the practice of using improv skills to improve business function and culture - is moving into the mainstream.

Now, there’s an article in Forbes. That is mainstream.

Pros:

  • It’s in Forbes.

  • It gets some of the concepts correct and acknowledges that there is more to it

  • It’s a quick read

Cons:

  • Of course the photo shows someone at the microphone, because even if the writer knows what improv is, the editor and/or designer did not.

  • It’s a little heavily focused on Presenting. That’s OK, because improv helps a LOT with Presentation Skills - ask us - but there’s way more.

“Improv has become part of our daily nomenclature. It’s part of our culture. We now embrace the unknown and face any challenge with confidence, professionalism, tact and a whole lot of laughter.”

Wouldn’t that be sweet at your company?

Read for yourself.

Improv in Parenting

Keren Gudeman runs a consultancy called Improv Parenting, focusing on... improv parenting.

She interviewed a bunch of improvisors about how improv has affected their parenting. Patrick Short (hey, that's me!) was one of the interviewees.

Top 5 takeaways?

Listen Actively (NATE SMITH)

Play Detective (JACLYN NOVATT)

Let Go of Mistakes (PATRICK SHORT)

We Are All Storytellers (KAT KOPPETT)

Be Flexible (DOUG SHAW)

Check out the whole piece on Keren's blog.

Happy parenting! Trust me, it's something new every day.

 

 

 

New Promotional Video for Applied Improv Training

Yes, it's a promotional video.

Here's why it matters:

  • Our values: Collaboration, Inspiration, Gratitude and Fun
  • CSz Worldwide has trainers in many locations in the US and Europe who can deliver consistent content to your many locations - even simultaneously, if that's what you need.
  • We've worked at this for a long time. This is way beyond someone you know who's taken a few improv classes and performed in a few shows sharing what they've learned. We've honed our methods over 30 years.

Have a look and let us know what you think. 

Bobsled.

Improv Makes a Difference for Kids, Too

We focus a lot of attention on our offerings for companies, and sometimes we forget the power of what CSz is doing for kids.

Lots of folks come to us because they have kids who are hilarious, future comedians. Check. We've got you covered. Our classes give kids a focus for their budding talents, and they even get to play in shows for their friends and families, as well as halftime appearances in our Professional ComedySportz Matches. 

There's another, possibly more important side to our Youth Education program. This excerpt is from a blog piece on the CSz Richmond site, written by a parent:

"[The middle school years bring] on a tremendous amount of self-consciousness and things about yourself that never bothered before you are now going to doom you to a life of solitude on par with Superman in his icy hinterland. Physical changes make you not want to say or do anything because it will be analyzed and ridiculed by your peers until you are in tears. 
 
‘We got it – the middle school years (and around those years) are horrible! So what…? What’s that got to do with CSz…’
 
My daughter, Audrey, was running headlong into this cycle. The beginning of 6th grade was difficult as she struggled for self-confidence, identity and to find acceptance. To that end, I would tell you that Audrey is the poster child for why middle schoolers should be with CSz Middle School League. CSz teaches kids that no one is perfect, mistakes are to be expected, and not worry about it. Be brave anyway. That message WILL help every kid at that stage in life where they become most self-aware and self-conscious. CSz breaks those negative norms that middle school kids try to impose on one another. A CSz kid says, “Be negative if you want to. But nope, that's not MY world.’ 
 
At first, for Audrey, CSz was just her Friday escape from that world but then she began to realize that those same confidence-building skills she practices every Friday are life skills. She began to bring those practices into everything. Now, she’s teaching those skills. She generous, giving, and hard working as she’s gone from playing tennis to teaching tennis; from helping with plays to being in plays; and from being a good basketball player to being the best teammate."

Greg goes to specify the skills Audrey learned:

  • Confidence
  • Learning from Mistakes
  • Working Together as a Team

Sometimes, these classes can make all the difference. This is a letter we received from the mother of a student who really needed what we have to offer:

"[My son has] blossomed since his first class. He's taken some form of theater arts ever since. I could wax on about how it's helped him develop humor, empathy, dealing with surprise, transitions, how to appropriately interact with others, and built his confidence, but really I just want to tell you that what you're doing is very, very important. Thank you for making this club possible at Grant HS"  - LG, parent.

Improv skills are very important in our volatile, uncertain, chaotic and ambiguous world. If our kids learn these skills, they can connect more readily to others and help the team to navigate reduce the volatility. We're proud to do this work and look forward to many more breakthroughs.

Thanks to CSz Richmond and parent Greg Sparrow for their blog piece, and letting us talk about it and reblog it. You can find the original blog piece here.

10 Disadvantages of Applied Improv Training for Your Company

Let's set the scene.

YOU are excited to bring in our company to provide improv-based training in Customer Service, Leadership, Design Thinking, Team Building or Communication Skills. You've heard some great things, it looks good on the web, and our conversations have helped you shape some meaningful goals.

And then:

The naysayers start in. It's too terrifying, risky, too touchy-feely, it puts people on the spot, it's abstract, interactive, fun; it's play; it's not serious. Worst of all, it's UNKNOWN.
 

Let's talk.

  1. It's Terrifying.

    Anything you've never done before has an element of terror in it. We understand that. Part of our introduction addresses this. You can sit out of any exercise that you are physically or emotionally uncomfortable participating in. You just can't lure anyone else out or comment on what you haven't done. Fair?
     
  2. It's Risky.

    Anything valuable is a risk at some level. But what are you actually risking? A few hours of your team's time? That's valuable. Your reputation? Maybe, but take a look at the list of clients we've served (and it's a very partial list). Every time we engage with a new client, there is risk for us as well, but we are competent enough to take the risk. You are, too.
     
  3. It's Touchy-Feely

    As our owner, GM and lead facilitator, I guide all of CSz Portland's business training offerings. This next bit may surprise you: I hate touchy-feely stuff in professional settings. While we aren't sitting at tables watching Powerpoints, we're not into creepy activities, either. There's a balance between fun and weird, and we tilt heavily toward the fun. I am as inspired by sports teams as I am by the theatre. We're different, and we're safe.
     
  4. It's On The Spot

    Many people associate improvisation with performance and comedy. This is improvisation APPLIED to business. We don't make people perform in our workshops (with very few exceptions, cleared with you beforehand, almost always during advanced work). No one will be put on the spot.
     
  5. It's Abstract

    So are concepts like accounting and marketing, until we decide what they mean. Everything we do is tied to your goals during our reflections. Your team decides what the exercises mean. At a recent Nike workshop, a participant (in the final reflection) said, "I was blown away with how each game was a metaphor for the things we face [at work]."
     
  6. It's Interactive

    Trust your team. We do. It turns out that most people are really smart (and also kind) when given the opportunity to learn in ways that they help control. Education as a top-down model is changing. We're part of that.
     
  7. It's Fun

    How much do you remember from in-class education from your K-12 or even college years? How much do you remember field trips, after-school clubs, drama, music and sports? I think I've made the point. Fun is learning.
     
  8. It's Play

    As children, most of our learning about teamwork and communication came from play. Adults don't get enough of a chance to do this - we're always putting people in leagues, keeping standings and setting up competitions. In Applied Improv, we play. Everything has meaning, and every moment is a fantastic opportunity to learn.
     
  9. It's Not Serious

    We're very serious about what we do. People "play" sports. Think they can't be serious about it? Of course, they can. We find the balance - our work is fun, and we take the meaning and value seriously.
     
  10. It's Unknown

    This ought to scare you (if you've read this far). 

    We always prepare diligently for our engagements and create syllabi for each client.

    In 30 years, I've followed a syllabus point by point maybe 5 times. What happens is that each engagement reveals what is needed to us, and, keeping the goals in mind, we change our plans constantly.

    In other words, we don't know exactly what's going to happen, either! We only know that we are competent to improvise within our prepared frame and that every client discovers important things along the way.

Does this give you the ammunition you need to survive the gauntlet of NO?

If it doesn't, please contact me and I will help.

Based on a presentation by Drew Tarvin - the 10 Disadvantages are his; the replies are mine. Here is Drew's presentation to AIN2016 on this very subject!

 

5 Life Lessons from Improv Class

Reprinted by permission from Caitlin Mendersee.

I decided to take a class. My divorce support group and all the “starting over” books I read said that hobbies would restore my sanity and help me meet new people, friends that weren’t ours. I suddenly remembered that I had wanted to incorporate improvisational acting (“improv”) into my life (think Who’s Line Is It Anyway?). This was one of those ideas simmering on the back burner so many years that the bottom had begun to crust and sear itself into the pan. I took a leap and stirred up the pot.

The first Monday night I was nervous and excited and mostly really happy to be around other adults (as a work-from- home Mom, this is a big deal). Our instructor, Patrick, is an improv guru extraordinaire with almost thirty years of experience performing and teaching improv all over the world. I assumed he would impart some acting wisdom, help us to conjure up comedic one-liners, teach us about scenes and blocking. I had no idea how deep the lessons would be and how far they would branch out into my life.

Lesson #1: Celebrate mistakes

One of the first games we played the first week was called “Zip, Zap, Zop.” We all stood in a circle facing inward and passed the energy around the circle. The first person said, “zip” while looking and pointing at another person in the group, who then did the same with “zap,” and the third indicated “zop.” (The fourth person then begins the cycle again with “zip”).

Within a few turns I said “zop” instead of “zap.” Moments later a classmate was struck with zip and stared straight ahead with wide eyes, suddenly and inexplicably mute. Pat paused the game and said with a grin, “Ok, here is what we do when someone, inevitably, messes up: we celebrate! As a group we join our arms around the shoulders of the people adjacent to us, and we move into the middle together and exuberantly shout ‘AH-OOO- GAH!’” Belly laughs abounded as we partook in this community celebration of inexorable mistakes.

It was a beautiful reminder to take life a little less seriously. Over the next weeks this small and silly practice in class injected patience and lightheartedness into my treatment of mistakes from myself, and very importantly, my sweet three-year- old.

Lesson #2: Live without self-censure

Pat often repeats what he said the first class: “Leave the judge, the critic, and the editor outside the improv classroom.”

The judge tells us that what we just said or did is not “funny enough or good enough” She needs to stay out of the improv room. The critic takes on others, telling them (or imagining telling them), “That was so wrong, what were you thinking?” He doesn't belong in our improv class. The editor keeps me from saying things before they even travel the short distance from brain to mouth, thinking they aren't "perfect". He is responsible for most instances of "going blank", and doesn’t help improvisors, so he needs to stay outside, too - but can sometimes be useful in other areas of life. 

It is important in the rest of life to go back and edit, use reason and responsibility, consider the impact of our locution and deeds. We must also cultivate spaces for uninhibited creativity and spontaneity.

Lesson #3: Trust my teammates

My romantic partnership of six years recently slowly, painfully crumbled to dust in my hands. At first I had to rebuild my self; developing independence and personal strength was crucial. What with juggling a freelance writing career, my daughter, dating, friendships, exercise and I don’t know—eating—my life is busy. I am finding that when I try to go it completely alone, I easily spiral into a helpless heap of anxiety.

I came into this class envisioning improv scenes as a canvas for funny all-stars to strut their comedic genius. I quickly learned improv scenes are an act of sublime symbiosis: one teammate picking up where the other left off and only together creating a world.

Learning to trust, to really lean in and depend on other people, has been an arduous but truly magnificent experience. I don’t have to have it all together all the time; my team can step in for me where I leave off. And that is a beautiful thing.

Lesson #4: Commit to my choices

Week four we finally started to act. Patrick led a Jill Bernard character creation exercise, giving us four body areas to focus on: head, chest, hips, and feet. He said to go with whatever our bodies wanted to do when he gave the instructions: “Hips. Positive. Go.” Each person had a unique interpretation of happy hips, some wobbling, some sensual, some bouncy: all intriguing. Pat emphasized that our job was to make very specific choices about who this person was. Who were we channeling? What do they sound like? What phrase do they repeat? Most importantly, Pat said, make a decision and commit to it.

In the improv class sans editor, judge, and critic my choices are momentary judgment calls without forethought. In life my choices ought to be tempered by wisdom and cultivated values. I am learning, however, that so long as I listen to my heart, incorporate wisdom, and draw near to beautiful souls who will hold me accountable to a life aligned with my values, I can jump! I can leap and make choices and at almost thirty years old I am finally learning to commit to my choices. See it through, and let it be what it becomes.

Lesson #5: Let things emerge naturally

I know I am funniest when I am completely oblivious. I think there are people who can manufacture a hilarious moment. These geniuses of hilarity and composers of comedy are enigmas to me. I cannot force funny. I also cannot force life (or people in my life) to act the way I want. Improvised acting reminds me to let things develop as they will.

In the game “Hitchhiker” three people are on a road trip and pick up a hitchhiker who is portraying a specific characteristic (physical, emotional, verbal or occupational). Everyone else in the car must then “catch” the characteristic. One guy entered the car and immediately became extremely paranoid. His demeanor alone was not that funny, but he committed to his choice. Within seconds the three others knew what he was doing and watching four people on a road trip going from neutral to paranoid in three seconds was hilarious. It could have not been so, but it just was. It emerged naturally.

Tonight I will return for improv class number six and it feels a little bittersweet (it's almost over.). Life is a series of improvised scenes. Some work better than others. I’m incredibly grateful for the reminder to laugh at anomalies, create spaces without censure, trust my life teammates, commit to my choices, and then let the chips fall where they may.

The link to Caity's blog is temporarily down. We will re-link when she does.

How CenturyLink Misused "Yes, And"

In 2016, the regional telecommunications company CenturyLink (formerly Quest and formerly US West) began running a series of commercials promoting their Prism TV offerings. The spots featured the actor Paul Giamatti playing himself, somehow stuck in a house with a family who uses Prism TV, and are, therefore, "Hollywood Insiders".

One of the commercials, titled Improv, portrayed the family as improv experts who know all about Yes, And. Watch it here:

"By saying Yes, And," the father says, "We are accepting the reality created by our comedy partners, Paul."

Um, no. No, you're not...  Dad. And thus, CenturyLink (and their ad agency) misstate what Yes, And is all about. Yes means we honor what you have said by treating it as real. The And is supposed to come from us, not something thrown back at the person who initiated the interaction.

All four family members treat Paul with a lack of respect in this spot. Improvisation is based in respect.

The lack of respect is also representative of how our company has been treated by CenturyLink since they bought Quest and become our telephone provider. At the time this commercial ran, we were down to one landline, used for faxes. After I saw this commercial for the second time (and was sure of what it said), I canceled the landline and set up faxing on our VoIP system.

There are reasonable debates about how to implement Yes, And. I'm not sure how this script got shot the way it did with no one questioning the fallacy. It did get produced, and it fits very well into the Prism TV series of a terrible family treating a good actor badly.

Again, improvisation is based on respect. It requires engagement, empathy, focus and cohesion. Improv doesn't need jerks. Actually CenturyLink, the first rule of improv is be nice.

 

From Enemy to Ensemble

Written the day before the 2016 Election; exhausted from the tumult. Is there any way that improvisation could help save our national discourse?

Jonathan Rossing is the Chair of Communications Studies at Gonzaga University, in Spokane, WA. He's also a ComedySportz player, formerly with CSz Indianapolis. His recent article in the Gonzaga Bulletin helped me answer this question - with a yes, of course.

Are we listening at all? Just waiting to speak? Listening for ammunition? or Listening to understand?

Are we listening at all? Just waiting to speak? Listening for ammunition? or Listening to understand?

"If we commit to a “Yes and” ethic, we might start to discover ways to build consensus and to cooperate rather than simply standing toe-to-toe shouting “No!” It may challenge us to say “Yes” in moments of intense disagreement where we’ve been trained to see nothing but an impasse. Yes does not mean whole-hearted agreement; instead it signals one’s willingness to honor an idea, to give it space to be heard. “And” signals a commitment to add something new that builds on the previous idea. It doesn’t mean we forfeit all our needs and values, but it calls us to the challenging work of respectful cooperation, collaboration and listening."

We need to bring Yes, And into all parts of our lives. It may be easiest to start at work, yet it may be even more valuable elsewhere.

Here's a link to the full article: From Enemy to Ensemble